With the launch of our new Customer Portal, National Dispatching aims to streamline your equipment rental process and provide you with the best customer experience in the industry.
We are excited to announce the release of our innovation – the Customer Portal by National Dispatching. As the leading company in equipment rental, we understand the importance of providing our customers with the best service and technology available.
Our Customer Portal is designed to streamline your rental experience, saving you time and reducing inconvenience. With a comprehensive range of features, you can easily manage your orders and gain complete control over the equipment rental process. This will ensure you can quickly find and access the necessary equipment when needed.
Here’s a look at some of the top benefits you’ll enjoy with the new Customer Portal from National Dispatching:
Easy and Secure Access: Logging into the Customer Portal is quick and secure. All you need is your username and password. We guarantee that your account information remains safe and confidential.
User-Friendly Interface: Navigating the vast sea of information can be daunting. That’s why we’ve focused on bringing the most relevant information to your fingertips with just a few simple clicks. Say goodbye to endless scrolling and filtering as our new portal effortlessly guides you to the information you seek. Our intelligent layout and structure effortlessly lead you through various options, categories and resources, making it easy even for first-time users to find their way around.
Comprehensive Dashboard: Our Customer Portal features an easy-to-navigate dashboard where everything you need is just a click away. Customers can see vital information like the Total Equipment Spend and other essential financial data at a glance. This streamlined interface allows you to gain valuable insights and easily make informed decisions.
Search Functionality: The Customer Portal features a powerful search functionality that allows you to quickly browse through the system and find the information you need in no time.
Browse All Equipment: Want to see everything that National Dispatching has to offer? The Customer Portal provides a direct link to our website, where you can browse our entire collection of high-quality equipment at your leisure.
Instant Access to Quotes and Invoices: Gone are the days of sifting through emails or paperwork to find quotes and invoices. With the Customer Portal, customers can quickly see all their quotations and invoices in one convenient location. All delivery locations, payment details and product information are readily available. This saves time and minimizes the risk of miscommunication.
Customizable Email Report Settings: Daily emails about your deliveries can be overwhelming, especially for customers juggling multiple projects or those who simply prefer to receive updates less frequently. National Dispatching’s Customer Portal allows customers to customize the frequency of email updates, ranging from daily, weekly or monthly intervals. This feature empowers our customers to decide how and when they want to stay informed.
Support Function with Case Tracking: At National Dispatching, we understand that issues can sometimes arise, which is why our Customer Portal includes a user-friendly support function. Customers can easily create a case, describe their problem and even upload relevant files for further clarification.
The best part? Customers can track the status of their case and view all communication with National Dispatching within the portal. Once the issue has been resolved to the customer’s satisfaction, they can close the case directly through the portal, ensuring a seamless experience from start to finish.
Comprehensive FAQ Section: Our FAQs section is a well-organized compilation of common questions related to our services, payment modes, delivery times and more. This enables the users to find the answers they need quickly and easily.
Terms and Conditions: The Customer Portal has a Terms and Conditions section, which provides a comprehensive guide to understanding our company’s policies, rules and agreements. We aim to provide complete transparency so you are informed and confident when engaging with us.
This all-encompassing list details our company’s operations, from privacy protection and data collection to payment schedules, product use and service details. Every facet of interaction between you and our company is carefully considered.
Round-the-Clock Access: Experience the unparalleled convenience of having access to critical insights, answers to your queries and exceptional support around-the-clock with our user-friendly portal. With our 24/7 availability, your pressing concerns are addressed promptly and effectively without waiting for the clock to strike at 9 AM.
Manage Your Rentals at National Dispatching’s Customer Portal
At National Dispatching, we know that our customers’ needs are continuously changing. For this reason, we are committed to keeping up with the latest trends and technological advancements in the industry to provide you with the best rental experience possible. The Customer Portal is a prime example of how we work tirelessly to offer you the tools and resources you require to make equipment rental seamless.
Start using the Customer Portal today and discover a new world of efficiency and convenience.